FBC – 473 – What they don’t know will kill YOU

What they don't know will kill YOU.

Hello Freedom By Choice Tribe,

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Today we are going to talk about some of the biggest missed opportunities out there.

There are things right there that are limiting your potential… And the biggest one of them all is yourself!

Indeed there is a fatal mistake that we all make that's costing us and preventing us from reaching our goals.

I was fortunate enough to have a mentor who warned me against this and thanks to him, I was able to prosper when others failed

Today, I am going to pass that advice over to you to further help you in your careers and lives

All the answers are in today's episode.

Make sure to tune in

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Here is one of my favorite quotes:

“Ideas are easy. Implementation is hard.”
– Guy Kawasaki, co-founder Alltop

I was having a discussion with a friend of mine and helping that friend with coaching. Not that I'm a coach or something like this, but there are a few things that I know and the few things that I went through in my life that basically helped me, so I know a little bit about it.

So this one was my first job and I loved it. I think I told you many times about it. The name was Black Spider and it was in the UK. It was really awesome. So one of the things that the company did was when someone was starting, they were assigned a mentor.

A mentor was someone from your team who had been there, I know for a year. A few months. I don't know. They've just been there before you. And they will walk you through stuff and you can rely on them and ask them questions and all that kind of stuff.

And so I told you about one of my mentors. He's still a mentor of mine. He again, he doesn't necessarily know it. So his name was Dominic Young, and I'm so glad that out of everybody, he was the best fit for me. I'm so glad that he was assigned as my mentor. He taught me so much in life.

He taught me how to talk to management and understand management. You know what they want and how to get what I want from management. But he also taught me something else, and this is very important.

So he told me that regardless how good you are and how many good things you do in the company, it really doesn't matter if people don't know about it.

There are a lot of things that you do. They're really awesome. And if nobody knows about it, then the next best thing is still on the shelf, OK?

What they don't know will kill YOU

And he told me, look, if you do something awesome, some people need to know about it. And this is what we're going to remember because this is going to be important in this episode.

So I want to tell you a story about the last company I worked for. OK, so I joined the company, and maybe a week after I joined, there was this meeting with a dreaded client. People were like, oh, no, we have to see this client. Because they're always moaning, always bitching about stuff and they're never happy.

And so I've been there for like a week. And they told me because I was the client services director, I had to take the meeting. So basically we get there, we get to the client's office and straight away, client starts bitching and moaning, oh, this doesn't work. And blah, blah, blah. We feel like you don't care. You don't care about us. Just pointing fingers at, you know, everything that doesn't work.

So, you know, tempers started flaring and all that kind of stuff. And then at some point, I just stopped to say, hey, please, please. Because, you know, everybody was starting to shout and everything and say, hey, hey, guys, here's the thing.

So, you know, let me say something nice. I was very calm and everything. So they were like, OK, let's listen. I said, look, I just joined a company. So I don't have the emotional baggage that you guys have over something that happened six months ago. And you think that there hasn't been reparation and blah, blah, blah.

So, you know, I'm just analysing the situation without any bias or anything because I just got here. OK, so what I want you to understand is that because the client said that the work wasn't being done, there was a lack of commitment on our end and a lack of work and taking care of them and stuff.

And I said, look. What we have here is a typical miscommunication problem.

The client didn't know that the girls in my team, they were working during their weekends. Right. They don't work on weekends, but on weekends they will go and they will check the clients automations, the clients programs, the clients like imports and blah, blah, blah, to make sure they run.

If there was a problem, they will fix it. OK, if the client has had design and automation that didn't make sense and was breaking the stuff, they will go during the weekends on Sundays, they will fix it and it will work. OK, they will do this.

OK, and I told the client and said, look, this is what they've been doing the whole time. So the problem is that you don't know about it, so because you don't know, you think that they’re not doing anything but they do way more than they should, actually, because we went from a situation where, oh, you're not doing shit to oh, wait, you're doing way more than you should.

And at that point, the clients, they calmed down and they were like, oh, we had no idea that you were doing all our stuff and say, yeah, well, this is what they've been doing.

And so that brings me back to my point of if you're doing something great, something good and stuff, well, people need to know about it. This simple thing makes life and business work so much better, and it’s not a hard thing to do.